Thoughts and memories of the erstwhile past, openly shared.
Most feedback questionnaires claim they will take 5 minutes and take 20. This one promised 2 minutes and kept its word — and the questions themselves were a lesson in what good customer service measurement looks like.
We were invited to Harish and Ruchika's wedding in Jaipur — and what a wedding it turned out to be. A palace hotel, elephant chariot, Rajasthani culture, and three days of celebrations.
Standards and processes are like personal hygiene for an organisation. Even if you slip, you can always start again — and you should never use your own lapses as a reason to encourage others to skip them entirely.
Most people see only black or white. A conversation with a friend about a bad day at work turned into a reflection on human perception, emotional intelligence, and the art of managing how the world reads you.
A Nobel Laureate's story, a debate about teacher merit pay in the US, and two personal encounters — all pointing to the same conclusion: the best teachers are the ones who never stop being students themselves.
Reliance sells excellent broadband on paper. Getting them to disconnect it when you want to leave is another matter entirely — a 45-minute lesson in corporate absurdity.
A quick two-step process to convert a Mac .cdr disc image to a standard .iso file using built-in tools — no third-party software needed.
We have been conducting music classes for kids and held our first presentation day — each child performed one song learnt in class and one personal choice. All performances were recorded and converted to MP3 using Audacity.
