Private bank vs Nationalized bank

Everyone I heard were boasting regarding the awesome services provided by the private and foreign banks and how the Nationalized banks do not care that much. I was caught by surprise when I did not notice a big variation in the experience I had. The nationalized banks actually provided better service for my needs.

Private banks are banks funded by private businesses or by foreign companies who follow certain rules and regulations stipulated by the RBI (Reserve Bank of India).

1. Nationalized banks are banks which are sponsored by the government and are usually public sector banks which are governed by the RBI.
2. There were certain rules that were rigid and annoying in private banks and also certain fees in private banks which do not exist in a nationalized bank.
3. The availability of ATM's were better with nationalized banks when it comes to rural areas compared to urban areas.

Now here are my findings.

No	Quality	Private bank	Nationalized bank
1.	Professionalism in support	Very professional	Semi professional
2.	Time consumption	Short to too long	Consistent not too short not too long
3.	Approach to customers	Robotic	Humane (varying)
4.	Relationship	None	Very personal
5.	Online experience	Good	Ok
6.	Attitude	Progressive and fast	Conservative and slow/steady
7.	Customer preparation requirement	Less	High